The key to selling is asking the right questions. When a salesperson asks the right questions and listens to the answers they learn everything they need to know in order to help the prospect become a customer. Asking the right questions implies that one knows what the right questions are. This workshop is an excellent combination with the Listening Skills workshop and includes:

• Planning your sales call
• Controlling the conversation
• Setting the tone
• The right questions to ask
• Second, Third and Fourth level questions
• Checking Questions
• Conversation vs. Interrogation
• How to keep it conversational by using “softeners”